Conditions of Natural Gas Service and Tariff - Natural Gas, Heating, Furnace Gatineau - Gazifère

CONDITIONS OF NATURAL GAS SERVICE AND TARIFF

The document below contain the conditions of service and the current rates as approved by the Régie de l’énergie. There are different rates and the customer is entitled to the most advantageous rate as provided for in the Conditions of Natural Gas Service and Tariff.

Current Conditions of Service and Tariff

Conditions Of Natural Gas Service And Tariff, April 1st, 2023

Previous Conditions of Service and Tariff

The rates indicated in the documents below are no longer in effect and are provided for reference only.

Conditions Of Natural Gas Service And Tariff, January 1st, 2023
Conditions Of Natural Gas Service And Tariff, October 1st, 2022
Conditions Of Natural Gas Service And Tariff, July 1st, 2022
Conditions Of Natural Gas Service And Tariff, April 1st, 2022
Conditions Of Natural Gas Service And Tariff, January 1st, 2022
Conditions Of Natural Gas Service And Tariff, October 1st, 2021
Conditions Of Natural Gas Service And Tariff, July 1st, 2021
Conditions Of Natural Gas Service And Tariff, April 1st, 2021
Conditions Of Natural Gas Service And Tariff, January 1st, 2021
Conditions Of Natural Gas Service And Tariff, October 1st, 2020
Conditions Of Natural Gas Service And Tariff, April 1st, 2020
Conditions Of Natural Gas Service And Tariff, October 1st, 2019
Conditions Of Natural Gas Service And Tariff, July 1st, 2019
Conditions Of Natural Gas Service And Tariff, April 1st, 2019
Conditions Of Natural Gas Service And Tariff, January 1st, 2019
Conditions Of Natural Gas Service And Tariff, October 1st, 2018
Conditions Of Natural Gas Service And Tariff, April 1st, 2018
Conditions Of Natural Gas Service And Tariff, January 1st, 2018
Conditions Of Natural Gas Service And Tariff, October 1st, 2017
Conditions Of Natural Gas Service And Tariff, July 1st 2017
Conditions Of Natural Gas Service And Tariff, April 1st 2017
Conditions Of Natural Gas Service And Tariff, January 1st 2017
Conditions Of Natural Gas Service And Tariff, October 1st 2016
Conditions Of Natural Gas Service And Tariff, July 1st 2016
Conditions Of Natural Gas Service And Tariff, April 1st 2016
Conditions Of Natural Gas Service And Tariff, January 1st 2016
Conditions Of Natural Gas Service And Tariff, October 1st 2015
Conditions Of Natural Gas Service And Tariff, July 1st 2015
Conditions Of Natural Gas Service And Tariff, April 1st 2015
Conditions Of Natural Gas Service And Tariff, January 1st 2015
Conditions Of Natural Gas Service And Tariff, October 1st 2014
Conditions Of Natural Gas Service And Tariff, July 1st 2014
Conditions Of Natural Gas Service And Tariff, April 1st 2014
Conditions Of Natural Gas Service And Tariff, January 1st 2014
Conditions Of Natural Gas Service And Tariff, October 1st 2013
Conditions Of Natural Gas Service And Tariff, July 1st 2013
Conditions Of Natural Gas Service And Tariff, April 1st 2013
Conditions Of Natural Gas Service And Tariff, January 1st 2013
Avis de sécurité aux clients de la région
Nos équipes répondent aux appels d'urgence dans cette zone à cause de la tempête. Si vous sentez une odeur de gaz, composez le 1-866-763-5427 ou le 911. ______________________________________________________________________
Safety notice to customers in the region
Our crews are responding to emergency calls in this area due to the storm. If you smell gas, call 1-866-763-5427 or 911.
Risque d’inondations dans divers
secteurs de la ville de Gatineau
Étant donné qu’un avis d’inondations a été émis pour certains secteurs, Gazifère pourrait être dans l’obligation de couper l’alimentation en gaz naturel à votre propriété, pour votre sécurité. Dans cette éventualité, nous rétablirons les services lorsque les eaux auront baissé.

Pour plus d’information sur la sécurité concernant vos appareils à gaz naturel et sur la mise à jour de la situation des inondations émise par la Ville de Gatineau cliquez ici.

Flood risk in various sectors of the
City of Gatineau
Due to the flood advisory that has been issued in some areas, Gazifère may have to turn off the gas service to your property for safety. We will restore service when flooding has subsided.

For more information on natural gas equipment safety and updates in French issued by the City of Gatineau, click here.

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Risque d’inondations dans divers
secteurs de Gatineau
Pour les clients touchés par cet avis, pour des raisons de sécurité, Gazifère se voit dans l’obligation de couper l’alimentation en gaz naturel à la propriété. Nous rétablirons les services lorsque les eaux auront baissé. Pour plus d’information cliquez ici.
Flood risk in various sectors of Gatineau
For customers in the affected areas, Gazifère has had to turn off the supply of natural gas to the property for safety reasons. We will reconnect the gas once the water has receded. For more information, click here.
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info-ex.com
info-ex.com
Risques d’inondation dans les secteurs Aylmer (rue Fraser)
et Gatineau (rues Jacques-Cartier, Saint-Louis, Riviera, Parisien et du Ruisseau)
Pour les clients touchés par cet avis, pour des raisons de sécurité, Gazifère se voit dans l’obligation de couper l’alimentation en gaz naturel à la propriété. Nous rétablirons les services lorsque les eaux auront baissé. Pour plus d’information cliquez ici.
Flood risk in sectors Aylmer (Fraser St.) and
Gatineau (streets Jacques-Cartier, Saint-Louis, Riviera, Parisien, and du Ruisseau)
For customers in the affected areas, Gazifère has had to turn off the supply of natural gas to the property for safety reasons. We will reconnect the gas once the water has receded. For more information, click here.
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Réouverture de votre compteur
Si votre compteur ou vos appareils à gaz naturel ont été fermés en raison des inondations, pour plus d’information concernant la réouverture de votre compteur et vos prochaines factures de Gazifère, cliquez ici.
Turning your meter back on
If your meter or natural gas appliances were turned off due to flooding, and you would like to obtain more information about turning your meter back on and about your future gas bills, click here.
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MESSAGE IMPORTANT
Nous éprouvons actuellement des difficultés avec notre système téléphonique. Les appels d'urgence seront traités en priorité. Merci de votre compréhension.
IMPORTANT MESSAGE
We are currently experiencing technical difficulties with our telephone system. Emergency calls will be given priority. Thank you for your understanding.
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Sollicitation porte-à-porte
Door to door solicitation
Avis
Lors d’une interruption du service postal, vous demeurez responsable d’acquitter le solde de votre facture à la date d’échéance. Gazifère vous propose différentes options pour en obtenir le solde ainsi que pour en effectuer le paiement. Pour plus d’information, cliquez ici. ______________________________________________________________________
Notice
During a Canada Post service disruption, you are still responsible for keeping your account up to date. Gazifère offers several options to help you manage your account. For more information, click here.
AVIS - ACCUMULATION DE NEIGE
Pour le bon fonctionnement de vos appareils à gaz naturel, il est important de déneiger soigneusement les entrées d’air extérieures, les conduits d’évacuation et le compteur. Faites-le régulièrement et surtout lors d’importantes accumulations de neige. ______________________________________________________________________
NOTICE - ACCUMULATION OF SNOW
To ensure the safe and efficient operation of your natural gas appliances, it is important that you carefully clear the exterior air intakes, exhaust pipes and meter. Clear regularly and especially when there's a heavy accumulation of snow.
Réouverture de votre compteur
Si votre compteur ou vos appareils à gaz naturel ont été fermés en raison des inondations, pour plus d’information concernant la réouverture de votre compteur et vos prochaines factures de Gazifère, cliquez ici.
Turning your meter back on
If your meter or natural gas appliances were turned off due to flooding, and you would like to obtain more information about turning your meter back on and about your future gas bills, click here.