IS YOUR SEWER LINE BLOCKED
DON’T TAKE CHANCES!
Do not attempt to clear blocked sewer lines beyond the walls of a building without taking the proper precautions.
Before work starts, a few questions to ask your plumber:
Do you need to clear the sewer line beyond the walls of the building?
If the answer is no: work can begin.
If the answer is yes:
Do you plan to use any rotating equipment or water jetting?
If the answer is no: work can begin.
If the answer is yes:
Will you be making a video inspection of the sewer line to confirm visually that there is no natural gas line running through it, and will you be taking every precaution?
If the answer is yes: work can begin.
If the answer is no:
It is important to contact Info-Excavation at 1 800 663-9228 and select the emergency option to request a locate for any natural gas lines that may be nearby.
IMPORTANT: Never begin clearing sewer lines until you have the locate sheet and additional instructions.
The locate service is quick and free of charge.
What you need to know:
Damage to a natural gas line could cause a gas leak and a subsequent fire or explosion.
Water that is bubbling, a hissing sound, a natural gas odour, or a puff of dust: these are all signs that a natural gas line has been damaged while clearing out a sewer line.
If you suspect a natural gas leak:
- evacuate the building at once
- move to a safe distance
- call 9-1-1.
